Our store has done everything to resolve but have not received cooperation from Shopify, despite continuing to be billed improperly.
To be transparent, we have received many excuses from their team and not received the reliability, freedom, and customer service originally promised.
This site was built ourselves using an independent platform. We will not be bullied into losing creative and financial control over our own work.
As we enter 2024, our 6th year of business, we are looking into other platforms. We do not have a timeline currently for when this change will occur.
Your support is appreciated as we transition.